Reviews of Juici Patties Head Office - May Pen

Stop by the Sav La Mar uptown location November 29 with my family of 5
While some members were in line I attempted to use the restroom.
The Gaurdsman security said I needed a reciept
I responded by saying we are in line waiting to be served.
He responded even more rude than he was before, "there is no we standing in front of him."
I asked to speak to a manager and for the next 5 minutes while me and the security argued back and forth no manager showed.
Instead one of the staff proceeded to argue on the security behalf.
The reviews here shows that customer service is lacking throughout this company and obviously customer loyalty is of no importance.

I am a wholesaler who buys patties at the old harbour location. everyday when i call and order the patties i still have to go and wait one hour - two hours for the patties. the workers are so disgusting and the supervisors are the same. no one answers questions and give feedback and they act as if you are begging them something. they have no regard for the customers and they treat the customers bad. all the workers stand around the back and no one is at the front to deal with the customers. Sometimes they dont even have products to sell and they dont relay this information when you call or even when you go is when you start curse and gwaan bad they choose to answer you. If the service at this location doesnt get any better I will just cut patties from my list in my tuckshop and wait until another competitor is in Old harbour. If you dont care about your customers you will loose them.

Location : New Kingston

I must say all the staff at this location need go through a customer service course , to learn some tack and how to deal with customers.

I went to the store order a patty an a coco bread.

Me ( customer ) I asked the Attendant nicely can you warm the bread and put the patty in it for me please?
Attendant: No
Me : Why?
Attendant: The coco Bread is in a bag and it is hard to put the patty in the bag.
Me : Ok.

Then she put the coco bread in the bag in the same bag that the patty came, with the patty touching the coco bread bag. NOT ACCEPTABLE!!

I am a disgruntled customer. I brought 2 patties at your Beckford Street branch on Friday 13 of March and the crust wasn't baked properly so I ask to speak to the supervisor . When she finally came out she proceed to taste the meat in the patty so I told her it was the crust I had a problem with, then she taste the crust and said nothing was wrong with it. I told her that the crust was not baked properly and that she need to see to it that the person baking the patties, give it the right timing in the oven. To me she had already made her decision so I left leaving the patties on the counter and went to buy my patties at a Mother's Patty Branch were I got what I paid for. This is it, not ever one what we see on the road or that comes in our establishment we must judge them by their looks. As business people good customer service is always the key and no on not even my worst enemy should be serve something that is not cook properly. Have a good day and I hope it will happen to no one again, I know it won't happen to me because I won't be buying anything there again.