Mercedes Boyd Boyd
Supervisor and student
I am a committed professional with a solid history of accomplishment in producing quality results, customer service, my ability to engage with people, my quick and innovative thinking is a key instrument to my success. Knowledgeable about inventory, supervisory, and administrative procedures and policies. I am an enthusiastic individual eager to contribute to your team's success through hard work, attentive to details, and excellent organizational skills. I am motivated to learn, grow and excel in the business field.
Work Experience
- 2020 - 2021Tech-Pro Business SolutionsDispatch/Warehouse & Inventory Supervisor• Enhancing productivity by guaranteeing timely response with no service delivery issues.
• Ordering supplies and maintaining suitable inventory levels.
• Organizing and completing the daily administrative functions.
• Assisting in the growth of product knowledge and employee training and creating invoices.
• Maintaining records, reporting relevant information, and preparing any necessary documentation/reports.
• Maintaining a good team cohesiveness and maintained energy and enthusiasm in fast-paced environment.
• Resolving problems, improving the daily operations and providing exceptional service.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. To encourage my team to be early.
- 2019 - 2020Tech-Pro Business SolutionsDispatch/Administrative Assistant• Checking inventories received, overseeing inventory, and checking orders before dispatched.
• Creating/updating invoices in QuickBooks, scheduling, coordinating and assisting with the arranging the delivery of products.
• Assisting with the daily administrative functions and records Keeping.
Education
- 2019 - 2022The University of the Commonwealth CaribbeanBSc. Production and Operations Management
- 2017 - 2018Heart Trust Rockfort Vocational Training CentreBusiness Management (Supervision) Level 3 - Awarded Diploma (NVQ-J) NCTVET
Hobbies
- • Excellent knowledge of Microsoft office products
- • Reporting skills
- • Engaging, adaptability, and interpersonal skills
- • Problem-solving and conflict resolution
- • Time management and effective communicator
- • Ability to work on own initiative
- • Working in a fast-paced environment and meet tight deadlines
- • Outstanding organizational, leadership skills, motivating and delegating skills
- • Excellent customer service skills, assertive, good listening skills, and interacting effectively with people under stressful circumstances
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Christianity
- Nationality: Jamaican
- Date of Birth: 04/21/96
References
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