Ruthan Williams

Secretary, Customer Service Representative/Support

To secure a challenging position that allows me to contribute my customer service and developing skills in accomplishing any given task in the position I’m given.

Work Experience

2020 - 2020
Digicel Jamaica
Direct Sales Agent
Face to face interaction with Potential customers all over Jamaica.
Pursued them to switch to Digicel’s Network for free and they would get to keep the contact number and also get a lot of free benefits with the switch from Flow to Digicel.
2019 - 2020
Ibex Global
Customer Service Representative
Retail Agent – Handle all general Amazon.com related queries.
• Payments Method Support – Handle all payments related
queries for Amazon.com.
2018 - 2019
Hinduja Global Solutions (HGS)
Customer Service Representative
• General Banking Agent – Handle all General Banking queries
about NCB.
• Online Banking Technical Support – Assist customer’s with
obtaining access to their online banking platform and all other
online banking queries.

Education

2012 - 2017
Holy Childhood High School
6 Caribbean Examination Council (CXC)
2006 - 2012
Cassava River Primary & Infant School
School Leaving Certificate

Skills

Great Team Player
Fluent in English
Unique Presentation Skills
High Analytical Skills
Great Multitasker

Hobbies

Meeting People
Reading Books
Watching Korean Dramas
Bonding with other's over Movies, Series and Books.

Personal Details

Sex: Female
Marital Status: Single
Religion: Christianity
Nationality: Jamaican
Date of Birth: November 7, 1999

References

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