OrganisationJamaica Teaching Council
ReferenceVAC-47437
Contract TypeFull-Time
IndustriesSecretarial Administrative & Clerical
LocationKingston
Salary & Benefits Date Posted20/11/2023
Expiry Date01/12/2023To assist with the provision of services to clients and other stakeholders of the Standards section; and to provide general administrative and secretarial support to the Senior Standards Officer.
Key Outputs:
- Correspondence, reports, etc. typed
- Calls, mail and visitors dealt with
- Queries handled
- Documents/information compiled, manipulated or formatted
- Files maintained
- A coded and organized set of standards
- Disseminated standards/code of ethics
- Survey data, collected, compiled and analysed
Key Responsibility Areas:
Secretarial Responsibilities
- Types correspondence, reports and other documents as directed
- Opens, reads, sorts and distributes incoming mail
- Arranges for the dispatch of outgoing mail
- Arranges meetings as directed by the Senior Standards Officer; attends the meetings and prepares, transcribes and distributes minutes
- Makes travel arrangements for the Senior Standards Officer as required
- Answers the telephone and takes and relays messages
- Receives and assists persons visiting the Standards section
- Maintains computerized and manual files and records for the Standards section, including the filing, retrieval, retention, storage, compilation, coding, updating and destruction of the files
Administrative Responsibilities
- Keeps track of current, new, revised and outdated standards through an appropriate coding and filing system
- Assists in disseminating, using various media, approved standards and the code of ethics for teaching professionals/programmes/institutions
- Assists with gathering, compiling and analysing data from satisfaction surveys of education sector groups.
- Locates and compiles information and manipulate and/or format reports, graphs, tables, records and other illustrations as required
- Receives and logs complaints, questions and requests from visitors or telephone callers; provides the necessary information where possible or refers persons to the relevant authorities
- Monitors the section’s expenditures vis-à-vis the approved budget; arranges for payment of procured goods and services and informs the Senior Standards Officer of any likely budget overruns.
- Orders office supplies for the section and maintains all associated records
Other
- Performs other related functions assigned from time to time by the Senior Standards Officer.
Performance Standards:
- Correspondence, reports etc. are prepared/typed in a timely manner and a high level of accuracy is maintained
- Files are accurate and up-to-date
- Incoming/outgoing mail are dealt with in a timely manner
- Confidentiality, dependability and tact are displayed in the conduct of job functions
- Courtesy and professionalism are displayed in the conduct of duties
- Stipulated deadlines are consistently met
Required Competencies:
Core
- Good interpersonal skills
- Good oral and written communication skills
- Good analytical and problem solving skills
- Good time management and organizing skills
- Ability to demonstrate a high level of initiative, professionalism and confidentiality
- Good judgement and initiative
- Ability to work with details
- Ability to work as part of a team
Technical
- Strong typing and speedwriting/shorthand skills
- Good knowledge of office practices and procedures
- Good knowledge of administrative policies and procedures within the Standards section
- Working knowledge of relevant computer packages including spreadsheet, word processing, presentation and drawing software.
- Knowledge of record keeping and records/file management techniques
- Knowledge of the operation of standard office equipment, including photocopiers and facsimile machines
Minimum Required Education and Experience
- First degree in Administration/Administrative Management or equivalent qualifications
- Two (2) years working experience in an administrative position
Authority:
Specific Conditions Associated with the Job
- Normal office environment
- May be required to work beyond normal hours from time to time to meet deadlines
We thank all applicants for expressing an interest; however, only shortlisted candidates will be contacted