OrganisationJamaica Teaching Council
ReferenceVAC-47435
Contract TypeFull-Time
IndustriesSecretarial Administrative & Clerical
LocationKingston
Salary & Benefits Date Posted20/11/2023
Expiry Date01/12/2023To provide general administrative and secretarial support to the Director, and Staff Teacher Development Services, in accordance with directives and Divisional policies and procedures.
OUTPUTS:
- Reports, correspondence, spreadsheets and illustrations prepared
- Meetings and events organized
- Correspondence typed/composed
- Travel schedules/reservations arranged
- Minutes prepared
- Calls, mail and visitors handled
- Files maintained
KEY AREAS OF RESPONSIBILITY:
Secretarial
- Manages the divisional head's calendar and arranges tentative schedules.
- Makes arrangements for meetings; attends meetings and prepares and transcribes minutes; ensure s follow through with meeting decisions.
- Opens, sorts and screens mail; drafts responses on matters for which authority has been delegated
- Arranges for the dispatch of outgoing mail
- Answers the telephone, screen callers, and takes and relays messages
- Receives, greets and directs visitors to the Director, Teacher Development Services
- Composes and types directives, bulletins, schedules, agendas and other documents.
- Types correspondence and reports from dictation or handwritten copy
- Maintains computerized and manual files and records including the filing, retrieval, retention, storage, compilation, coding, updating and destruction of the files
Administrative
- Tracks and analyses outcomes of the Tribunal
- Prepares special and recurring divisional reports by gathering, compiling and typing information from various sources
- Locates and compiles information and manipulate and/or format reports, graphs, tables, records and other illustrations
- Organizes events and office activities by scheduling rooms, issuing information, coordinating speakers, and controlling the budget
- Makes travel and accommodation arrangements as required
- Orders office supplies for the Division and maintains all associated records
- Receives complaints, questions and requests in person or by telephone; provides the necessary information where possible or refers persons to the relevant authorities.
Other
- Performs other related functions assigned from time to time by the Director, Teacher Development Services.
LIAISES WITH:
Internally:
Externally:
- Ministry of Education
- Teachers
- Schools
- REAs
- Members of the Public
PERFORMANCE STANDARDS
- Correspondence and reports are prepared/typed/written in a timely manner and a high level of accuracy is maintained
- Confidentiality, dependability, and tact are displayed in the conduct of job functions
- Courtesy and professionalism are displayed in the conduct of duties
- Stipulated deadlines are consistently met
- Files are accurate and up to date
- Incoming/outgoing mail is dealt with in a timely manner
REQUIRED COMPETENCIES
- Sound knowledge of office practices and procedures
- Good knowledge of administrative policies and procedures within the Teacher Development Services Division
- Working knowledge of relevant computer packages including spreadsheet, word processing, presentation and drawing software.
- Knowledge of record keeping and records/file management techniques Knowledge of the operation of standard office equipment, including photocopiers, fax machines
- Excellent shorthand/speedwriting and typing skills
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Good time management and organizing skills
- Ability to demonstrate a high level of initiative, professionalism and confidentiality
- Good judgement and initiative
- Ability to work with details
MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE
- First Degree in Business Administration/Administrative Management or equivalent qualifications
- Three (3) years working experience in an administrative position
SPECIAL CONDITIONS
- Normal office environment
- Required to travel to meetings locally to take minutes
- May be required to work beyond normal hours from time to time to meet deadlines
AUTHORITY
- Access confidential files within the Division
- Screen callers and visitors to the Director, Teacher Development Services JD JTC