Inbound Order Taking Call Center

Customers want great service - they want an immediate response from a live courteous customer care agent that is well informed. Deliver on these expectations with Virtual Office Jamaica inbound contact center from start to finish. Our unique value comes from the fact that we only hire service representatives who understand your customer needs,ensuring that each client query is handled and escalated to the relevant personnel in a timely manner. Our contact center is your customer's first point of contact,we have designed our system to support on demand scalability allowing you to add agents an capacity in a matter of hours.

Our ability to answer customer calls quickly, with a minimum hold time, answering customer's questions accurately and knowing your company products and services is our passion, partnering with Virtual Office Jamaica inbound contact services is a step in the right direction that can improve care and produce more revenue.