About the product
Focused, disciplined research produces evidence. And evidence enables smart, strategic decisions. Mystery Shopper JA strategic research combines a deep understanding of your customers, your business, and your industry to assess, segment, benchmark, and focus your customer experienceinitiatives—so you always have the solid evidence and information you need to focus your CX programme, drive customer retention, and deliver lifetime value.
Want the scoop on the competition?
Mystery shoppers will shop around at competitor auto sales centres and dealership and provide you with the “competitive edge!” Compare your sales and service strategies and stay one step ahead.
employee professionalism
pricing audit
safety audit
experience consistency
marketing and branding
competitor analysis
inventory audit
Want the scoop on the competition?
Mystery shoppers will shop around at competitor auto sales centres and dealership and provide you with the “competitive edge!” Compare your sales and service strategies and stay one step ahead.
employee professionalism
pricing audit
safety audit
experience consistency
marketing and branding
competitor analysis
inventory audit
Contact with supplier
Company