Job vacancy Team Member (Cook/Steward) - BIRDSHACK

JM, St. Ann

• The Team member's position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the Operations Manager and Restaurant Managers. This position has direct interactions with customers and members of the public.

Responsibilities

• Greets guests with a smile receives orders, processes payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests' orders
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas, and utensils.
• Cleans dining room, restrooms and exterior grounds.
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.)
• Follows BirdShack's uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests' needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and Managers.
• Prompt and regular attendance on assigned shifts

Skills
Willing to accomplish all restaurant tasks
Comfortable working in a fast paced environment
Ability to interact productively with co-workers and function well in a team environment
Ability to resolve consumer issues with tact
Willingness and ability to work shifts, weekends and public holidays

31 May, 2024 (13 days left)