About the product
Our Customer Service Representatives communicate clearly with neutral English accents to provide product/business information and resolve emerging problems that clients made encounter, among other responsibilities.
At Yateman International, our goal is to provide outstanding and exceptional customer service to all our clients. As such, we ensure that our agents are patient, attentive and knowledgeable about all products and services that we represent.
We specialize in:
Inbound customer support via phone, email, social media, online chat, answering product and service questions; Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution.
Research leads and input data in various CRMs to maintain information for future reference.
Telephone answering services to provide information or direct customer calls
Telemarketing/Appointment Setting/Cold calling to attract potential customers
Voiceovers and recordings.
Meet personal/team sales targets and call handling quotas.
Generate sales leads.
Assist with placement of orders, refunds, or exchanges; place or cancel orders and handle customer accounts.
Compile reports on overall customer satisfaction.
Handle changes in company policies or renewals.
At Yateman International, our goal is to provide outstanding and exceptional customer service to all our clients. As such, we ensure that our agents are patient, attentive and knowledgeable about all products and services that we represent.
We specialize in:
Inbound customer support via phone, email, social media, online chat, answering product and service questions; Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution.
Research leads and input data in various CRMs to maintain information for future reference.
Telephone answering services to provide information or direct customer calls
Telemarketing/Appointment Setting/Cold calling to attract potential customers
Voiceovers and recordings.
Meet personal/team sales targets and call handling quotas.
Generate sales leads.
Assist with placement of orders, refunds, or exchanges; place or cancel orders and handle customer accounts.
Compile reports on overall customer satisfaction.
Handle changes in company policies or renewals.
Price
negotiable
Contact with supplier