Review Terrible Customer Service

After being a courts customer for over seven years the service rendered was extremely poor. I purchased a HP Laptop and after two years I started having issues with the battery and the cd section. It was returned for repairs and after two weeks I received a call saying the repairs were completed. Upon arrival at the customer service area they were unable to turn the unit on to demonstrate that it was repaired. I told them that if I reached home and it was not working I would return it, however the person at the customer service quickly said yes I should if that was the case but she lied, no repairs was done. I immediately call the office and I was told to return it the following day. I went and spoke the manager on the ground floor at the oasis branch which was the worst mistake. His response was that courts does not cover battery after six months and that repairs was done to the cd section. What was the purpose of fixing the cd section if I am not able to keep the unit on to use it? It cost me over a $150,000 dollars for that laptop. I think at least they could have communicated to me from the first instance when it was returned. Instead they kept it for two weeks then deceived me by saying it was repaired.