Job vacancy System Administrator

Kingston

OrganisationAttorney General €™s ChambersReferenceVAC-48531Contract TypeFull-TimeIndustriesInformation & Communication TechnologyLocationKingstonSalary & Benefits$4,594,306 - $6,178,830 per annumDate Posted14/02/2024Expiry Date29/02/2024The Systems Administrator oversees the organization's ICT network, implements and maintains ICT solutions and websites, and collaborates with the Communications Unit for content management.

 

Job Purpose

Under the general direction of the Director, Information Technology and Knowledge Management, the Systems Administrator is responsible for managing, monitoring and maintaining the Organization’s ICT Network; designing, implementing and maintaining features and functionalities of ICT solutions, websites and digital platforms and ensuring high-performance and availability. The Systems Administrator also manages all technical aspects of website development and partners with the Communications Unit in content management. 

 

Key Responsibility

• Develops and maintains knowledge of the Chambers’ ICT applications portfolio, development tools and procedures; 
• Participates in the development and review of business and system requirements to obtain a thorough understanding of business needs to deliver accurate solutions;
• Develops high quality software code in accordance with established ICT standards and development guidelines; 
• Produces technical documentation that accurately and thoroughly depicts the software design and code base; 
• Confers with end users and various divisional representatives in resolving questions of programme/system intent, output requirements, input data acquisition, and inclusion of internal checks and controls; 
• Performs programme maintenance, modifications, and enhancements to new/existing systems through programming, testing, documenting, and training users; 
• Performs adequate Unit testing and evaluation of application development work, ensuring requirements are addressed, basic functionality works, and errors are handled properly;
• Troubleshoots application production issues that resolve the concerns expeditiously;
• Reviews and analyzes the effectiveness and efficiency of existing systems and develops strategies for improving or further leveraging these systems; 
• Provides updates on work in progress, work completed, work planned, and issues potentially impacting the on-time completion or quality level of work; 
• Works with stakeholders to gather and analyze project specifications and flow charts;
• Partners with the Communications Unit in content management for websites and related media platforms; 
• Establishes and maintains effective working relationships with external service providers, customers and other Units/Divisions; 
• Assists with the training of staff in the use of computer hardware and software solutions;
• Keeps abreast of trends and developments in ICT and initiates/recommends their use where necessary, to improve the work of the Department/Division. 
• Remains current on ICT policies/programmes and related GOJ policies/initiatives to ensure compliance; 
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, maintaining membership in professional organizations and participating in ICT and Software Development initiatives; 
• Designs and deploys the Organisation’s LANs, WANs, and Wireless Networks, including Servers, Routers, Switches, UPSs, and other Hardware; 
• Designs, implements, and supports firewalls, site-to-site VPNs, and remote-access VPNs;
• Performs network monitoring and analysis, performance tuning, troubleshooting and escalating issues, including proactive problem resolution and complex problem analysis, as necessary; 
• Reduces operational risk and improve the availability of the network by ensuring network access, monitoring, control, evaluation and documentation practices are maintained and adhered to; 
• Develops and documents operating and security standards and procedures and user instructions for the Database System; 
• Performs Database System updates and upgrades and the implementation of new functionality, including portal services, web delivery of information and third-party tools for reporting;
• Designs and creates various queries and reports, from the Database System, to meet specified needs; 
• Transfers data from Databases to other software programmes, or vice versa, for further manipulation, as required; 
• Conducts ongoing reviews of datasets in other electronic formats to determine the feasibility of integrating them into the database system; 
• Evaluate the Database System at intervals and recommend improvements, where needed; 
• Monitors and controls day-to-day usage of the Database System by: 
  • Setting and approving user access and permission levels; 
  • Ensuring conformance to established policies and procedures; 
• Collects and analyses operational data to identify emerging trends and log problem records to assist with problem resolution and increased network availability;
• Monitors and reports on the performance of network, system and application security solutions to highlight areas of non-compliance and inform the development of improved practices and processes; 
• Manages the allocation of access privileges of users to ensure appropriate security settings are applied in accordance with organization policies and application owner defined parameters; 
• Manages security breach investigations to guide the refinement of information security policies and practices; 
• Conducts research on network and security products, services, protocols, and standards to remain abreast of developments in the Networking Industry; 
• Identifies and plans for network and security process improvement initiatives in keeping with the mandate of the Organization. 

 

Required Knowledge, Skills, and Competencies

Core: 

• Excellent interpersonal and teamwork skills 
• Excellent oral and written communication skills 
• Strong analytical and problem-solving skills 
• Strong customer relations skills 
• Excellent planning and organizing skills 
• Excellent judgment and decision-making skills 

Technical: 

• Good Knowledge of network capacity planning, network security principles, and general network management best practices 
• Good knowledge of Information Technology fundamentals and programming languages
• Sound knowledge of LAN, WAN, and WLAN design and implementation
• Good knowledge of core routing and switching design principles, best practices, and related technologies 
• Working knowledge in implementing and managing Voice Over IP (VoIP) Systems
• Working technical knowledge of current network protocols, and Internet standards, including Routers, Switches, Firewalls, Remote Access, DNS, VLAN, DSL, and Ethernet
• Sound knowledge of relational database design, optimization, and troubleshooting
• Sound knowledge of Microsoft SQL Server/Access Database Software/SharePoint Software. 
• Demonstrates sound personal and professional integrity, reflecting high ethical and moral values; 
• Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or another project tool; 
• Ability to gain detailed knowledge of in-house programming languages, programme design and development procedures; 
• Working knowledge of commonly used concepts, practices, and procedures as it relates to software development; 
• Knowledge of database design and file management techniques; 
• Knowledge of SharePoint Software development and management. 

 

Minimum Required Education and Experience

• Bachelor’s Degree in Software Design, Computing, Computer Science, ICT, Management Information Systems, Computer Engineering, or a related discipline; 
• Specialized training in Applications/Software Development; 
• Three to four (3-4) years related experience.

 

 

Please note that only shortlisted applicants will be contacted.

15 May, 2024 (18 days left)